David, Director of Operations
David joins our team coming from over 16 years of experience in the manufacturing industry. Previously serving as a CFO, he has significant experience in developing and maintaining banking relationships, cost accounting, and financial performance improvements. Prior to that, he spent over 12 years within a construction-focused family business. He learned every role from entry-level operations, COO, and developing skills both with plant floor operations and inner-office functions. These skills and knowledge base bring a unique perspective to the dental industry.
David lives in Myerstown with his wife, Kayla, and daughter, Lily. He enjoys traveling annually to Disney World as a Disney Vacation Club member. He recently had his first daughter in October of 2018, so he is now especially excited about the additional memories that will be made in the coming years. He also enjoys watching movies, being a “foodie”, spending time with his two Shichon dogs, and hosting gatherings with friends.
Adrienne, Director of Marketing
Adrienne brings over 20 years of experience in marketing, public relations and business development to Mor Smiles. She has a diverse background which includes dentistry, healthcare, and banking. Adrienne works to create purposeful relationships and is driven to make a difference in people’s lives each and every day. She is both creative and passionate in her work and looks forward to assisting Mor Smiles to create further brand recognition. Adrienne is excited to work with such a dedicated team of professionals and cannot wait to meet you at your next visit!
Adrienne volunteers for The Parkesburg Point and also the Women in Business Mentoring Program through the Lancaster Chamber of Commerce and Industry. She graduated from Pennsylvania State University with a Bachelor of Science degree in Human Development and Family Studies. She currently resides in East Earl with her husband, Brian and their cat, Zima. Their son, Aidan, graduated cum laude from Penn State with a Bachelor of Arts degree in Political Science and a concentration in Economics. In her spare time, Adrienne enjoys exercising, reading, baking and spending time with family and friends.
Pam, Accounts Payable Manager/HR Assistant
Pam graduated from the Lancaster County Career & Technology Center Dental Assisting program in 2014. She served as our Financial Coordinator in our Ephrata office for about a year and was able to create meaningful relationships with our patients, guide them through their treatment process and help them achieve their dental goals. Her attention to detail and love of numbers made her the perfect choice for our Accounts Payable Manager/HR Assistant. Pam works diligently behind the scenes to ensure that the day-to-day bookkeeping is in order for both of our practices. She also works to maintain proper HR legal compliance and support our employees’ experiences across the organization.
In her free time, Pam enjoys hiking, watching documentaries, spending time with family and friends, and visiting her second home in Myrtle Beach, South Carolina. Unless however, it’s football season, then you will find her cheering on her favorite Nittany Lions in Happy Valley! WE ARE…PENN STATE!
Patient Experience Team
Katrina started her career in dentistry in 2007 and joined the Mor Smiles team in 2016. Her knowledge of insurance, attention to detail and compassion helps patients maximize their dental benefits each and every day.
She can answer any questions you may have ranging from clinical questions, understanding dental benefits, coordination of financial arrangements, scheduling and everything in between. She enjoys developing relationships with our patients, educating them on the treatment options they have and helping them maintain healthy smiles for a lifetime.
She is a 2007 graduate of Manheim Central High School, where she cheered for her beloved Barons football team. After high school, Katrina attended South University and received her Bachelor’s Degree in Healthcare Management in 2011. Katrina currently resides in East Earl with her husband, Ross, their two children: Kendal and Brody, their English bulldog, Cosworth, and their Rottweiler, Bane. In her free time, she enjoys baking, gardening and cheering for the Oakland Raiders.
Brittany is originally from Savannah, GA. She will welcome you to Mor Smiles with her quintessential southern charm and beautiful, big smile. She is committed to helping our patients, while in our office, feel comfortable, understand their dental needs and assist them with proper treatment planning to ultimately attain the smiles that they desire.
Brittany married her best friend and soul mate, Zeppelin, in 2012. They have three beautiful, intelligent daughters; Kaydence, Madison and Zoe. She has a dog named Oliver, two identical cats named Dixie and Savannah, and a little guinea pig named Marshall.
In her spare time, she enjoys going to the beach, listening to live country music, having BBQs and Low Country Boils (she can fill you in on what those are), snowboarding, refinishing furniture, and just spending as much time as possible with her family. Brittany also loves St. Patrick’s Day. Most people aren’t aware that Savannah puts on quite a show for the shamrock clad holiday. At over 200 years old, Savannah’s St. Patrick’s celebration is one of the largest in the country, second to New York City. Irish roots run deep in Savannah, as well as in the rest of the state of Georgia.
Elaina was a welcome addition to our patient experience team in February of 2019. You can rest assured that she will always provide you with the highest level of customer service and a huge smile! Elaina has a firm grasp of dental terminology and services. She can create efficient treatment plans, can work with insurance providers for clarification of patients’ benefits, and can educate patients on all financial options. She enjoys working with our patients each day to assist them with not only understanding their treatment recommendations but also maximizing their dental benefits.
Elaina was born and raised in southern Lancaster County and is a 2017 graduate of Solanco High School—Go Golden Mules! She is currently completing her general education coursework through Harrisburg Area Community College. She will be applying to hygiene school very soon. She looks forward to pursuing a lifelong career in dentistry and making a difference in people’s lives and smiles.
In her free time, Elaina enjoys spending quality time with her family and friends. She also loves being outside, swimming, and playing with her puppy, Willow. She is obsessed with anything ice hockey and is an avid fan of the Washington Capitals and Hershey Bears.
Amy is a 2011 graduate of Governor Mifflin High School. After graduation, she headed to Williamsport, PA, to pursue her credentials as a Registered Dental Hygienist. As a child, she always enjoyed her trips to the dentist and orthodontist office. Having orthodontic needs herself, she appreciates the value of what a beautiful smile can do for a person’s self-confidence. After shadowing a dental hygienist in high school, she knew the dental field was where she wanted to be.
Amy enjoys assisting people to alleviate their fear and anxiety of going to the dentist and helping them understand the importance of attending their routine checkups. She loves working with patients of all ages, meeting new people, building rapport and cultivating meaningful relationships. She feels Mor Smiles is a great fit for her because the practice is committed to providing the very best patient experiences and she has so much fun working with her crazy team members.
In her spare time, she loves hiking at Blue Marsh Lake with her dog, Tucker, and spending time with her family. Her love for dogs has inspired her to one day achieve her Service Dog Certification. She believes that dogs are a great stress reliever for all of us, especially patients. In the summer, you’ll find Amy enjoying long weekend getaways to the beach spending every minute possible in the sand soaking up the sun.
Melissa is one of our dedicated hygienists and provides thorough, compassionate care to all of our patients. She graduated from Dallastown Area High School in 2013 and then attended the Pennsylvania College of Technology in 2016 to acquire her Bachelor of Science degree in Dental Hygiene. Melissa’s childhood hygienist, who served as her mentor, was the reason she opted to pursue a career in dentistry. She enjoys caring for and educating her patients, so they understand the overall connection between oral and systemic health.
Melissa is proud to call Lititz home and enjoys the plethora of shops and restaurants available downtown and thoroughly enjoys the charm Lititz offers to its residents and visitors alike. In her spare time, she enjoys working out, attending concerts, taking beach trips and cheering for the E-A-G-L-E-S!
Shanna pursued her Registered Dental Hygienist degree at Harrisburg Area Community College and graduated with honors. She is currently a member of the American Dental Hygienists’ Association, Pennsylvania Dental Hygienists’ Association, and the Southeast Component. She is committed to giving back to the community and has volunteered to provide dental care for underserved families, advocating to expand access to dental care.
Shanna is grateful to have the opportunity to work in such a positive, patient-oriented practice. As a clinician, she values life-long learning and focuses on utilizing the most current, evidence-based standard of care with an emphasis on the oral-systemic link. She is committed to educating and motivating patients to achieve the best possible results in a kind, compassionate and gentle manner. In her spare time, Shanna enjoys kayaking, hiking, biking, traveling and spending time with her family. She resides in Ephrata with her husband, enjoying each day they are blessed to spend together.
Kathy started her life long career in dentistry in 1993 and served as a certified dental assistant. She did take an opportunity to be a stay-at-home mom for several years and then returned to dentistry in 2013. She then pursued and obtained her Expanded Functions Dental Assisting license from the Lancaster County Career and Technology Center. Kathy chose the dental field because she is passionate about making a difference in patients’ lives, one smile at a time. She is compassionate and gentle and works to ensure that all patients have positive, comfortable experiences.
In her spare time, Kathy enjoys spending as much time as possible with her husband since they are now “empty nesters.” They love to go kayaking, to enjoy trying craft beers at local microbreweries and to go out for dinner on date nights. Their oldest child serves in the National Guard, their middle child is a senior at Cortland State University studying Business and their youngest is a freshman at Bloomsburg University.
Hannah was born and raised in Lititz and is a 2013 graduate of Warwick High School. After graduation, she pursued her Dental Assistant Accreditation at York Technical Institute (YTI) and returned to YTI to pursue and obtain her Expanded Functions Dental Assisting license in 2019.
Hannah brings a smile to work each and every day and is passionate about helping her patients achieve the greatest experience possible. She claims her interest in the dental field began while completing a middle school project on dentistry. She always enjoyed visiting the dentist as a child and leaving with a fresh, clean smile. Working at Mor Smiles has allowed her to meet new people and she enjoys working with the entire team. She is determined to help patients improve their smiles and overcome any dental anxieties they might have.
When not in the office, Hannah loves to spend as much time as possible with her husband, Colton. They enjoy hiking, exploring the outdoors and just being together. She’s also a huge country music enthusiast and attends concerts whenever she can. As long as she’s spending time with her family and friends, she’s smiling. Her ideal meal consists of pizza and ice cream and her favorite television show is Grey’s Anatomy.
Tischa is a 2013 graduate of Twin Valley High School—go RAIDERS! She then pursued and obtained her Expanded Functions Dental Assisting license in 2017 from Harcum College. Tischa decided to work in the dental field because she enjoys helping people restore their smiles and confidence. She has helped to transform not only smiles, but knows that she has helped transform lives. This gives Tischa the satisfaction of knowing that she is making a difference in the lives of others every single day.
Outside of the office, she enjoys spending as much time as she can with her boyfriend, Dylan, and her entire family. She loves putting her toes in the sand and surf whenever she can at the beach and is also a self-described “foodie.” Tischa appreciates the plethora of fabulous restaurants in Lancaster County and you will find her out and about most weekends sampling new dishes and libations.
Ashley is a registered nurse with her BSN and certification in neuromodulators and dermal fillers from the American Academy of Facial Esthetics (AAFE). The AAFE is a multidisciplinary professional healthcare organization whose mission is teaching the best non-surgical and non-invasive facial injectable techniques to healthcare professionals worldwide.
Ashley graduated from Thomas Jefferson University’s School of Nursing and began her career working on a neurological intensive care unit at Hahnemann University Hospital in Philadelphia. After relocating to Lancaster County she continued to work as an RN at an ambulatory surgery center in the OR and post-anesthesia care unit.
Ashley realized many years ago the importance of good skincare and injectables/neuromodulators to prevent the signs of aging. Her goal as an injector is to enhance her patients’ natural beauty leaving them feeling refreshed and confident.
Ashley resides in Lititz with her husband, Sean, and three children (Mia, Charlotte, and Conor). In her free time, she enjoys spending time with her family, working out, cooking, wine education, traveling and checking out new restaurants. She is also a huge animal lover!