Pam, Accounts Payable Manager/HR Assistant
Pam graduated from the Lancaster County Career & Technology Center Dental Assisting program in 2014. She served as our Financial Coordinator in our Ephrata office for about a year and was able to create meaningful relationships with our patients, guide them through their treatment process and help them achieve their dental goals. Her attention to detail and love of numbers made her the perfect choice for our Accounts Payable Manager/HR Assistant. Pam works diligently behind the scenes to ensure that the day-to-day bookkeeping is in order for both of our practices. She also works to maintain proper HR legal compliance and support our employees’ experiences across the organization.
In her free time, Pam enjoys hiking, watching documentaries, spending time with family and friends, and visiting her second home in Myrtle Beach, South Carolina. Unless however, it’s football season, then you will find her cheering on her favorite Nittany Lions in Happy Valley! WE ARE…PENN STATE!
Patient Experience Team
Brittany is originally from Savannah, GA. She will welcome you to Mor Smiles with her quintessential southern charm and beautiful, big smile. She is committed to helping our patients, while in our office, feel comfortable, understand their dental needs and assist them with proper treatment planning to ultimately attain the smiles that they desire.
Brittany married her best friend and soul mate, Zeppelin, in 2012. They have three beautiful, intelligent daughters; Kaydence, Madison and Zoe. She has a dog named Oliver, two identical cats named Dixie and Savannah, and a little guinea pig named Marshall.
In her spare time, she enjoys going to the beach, listening to live country music, having BBQs and Low Country Boils (she can fill you in on what those are), snowboarding, refinishing furniture, and just spending as much time as possible with her family. Brittany also loves St. Patrick’s Day. Most people aren’t aware that Savannah puts on quite a show for the shamrock clad holiday. At over 200 years old, Savannah’s St. Patrick’s celebration is one of the largest in the country, second to New York City. Irish roots run deep in Savannah, as well as in the rest of the state of Georgia.
Elaina was a welcome addition to our front office team in February of 2019. You can rest assured that she will always provide you with the highest level of customer service and a huge smile! Elaina has a firm grasp of dental terminology and services. She can create efficient treatment plans, work with insurance providers for clarification of patients’ benefits, and educate patients on all financial options. She enjoys working with our patients each day to assist them with not only understanding their treatment recommendations, but also maximizing their dental benefits.
Elaina was born and raised in southern Lancaster County and is a 2017 graduate of Solanco High School—Go Golden Mules! She looks forward to pursuing a lifelong career in dentistry and making a difference in people’s lives and smiles.
In her free time, Elaina enjoys spending quality time with her family and friends. She also loves being outside and swimming. She is obsessed with anything ice hockey and is an avid fan of the Washington Capitals and Hershey Bears.
Jen, Front Desk
Jen was born in Philadelphia, but she and her family moved to Lancaster County and settled in the Quarryville area when she was eight years old. She enjoyed growing up in southern Lancaster County, where she attended Solanco High School. She has a degree in equine science from Delaware Valley University in Doylestown, PA, and she teaches and trains horses on the side in Leola at Flying M Stables.
Jen has a strong customer service background and worked in an orthodontic office where she provided administrative support. She enjoys working in dentistry and loves making all our patients feel like they are at home when they visit our office. She cannot wait to meet you at your next visit!
When not in the office, she devotes as much time as she can with her boyfriend, Jayme and her children Savannah and Trey, and Jayme’s daughter, Maleya. They have two rescue dogs, Abby and Skyler. Abby is a chihuahua/shiba inu mix and Skyler is a chihuahua/jack russell mix. Jen also loves spending time with extended family and friends and, of course, anytime she can get on the back of a horse is always welcome! She appreciates quality Japanese food and also loves a good pizza pie! They have a built-in vacation spot since her dad lives in North Myrtle Beach. However, she also welcomes the opportunity to explore as many new places as possible.
Amy, Registered Dental Hygienist
Amy is a 2011 graduate of Governor Mifflin High School. After graduation, she headed to Williamsport, PA, to pursue her credentials as a Registered Dental Hygienist. As a child, she always enjoyed her trips to the dentist and orthodontist office. Having orthodontic needs herself, she appreciates the value of what a beautiful smile can do for a person’s self-confidence. After shadowing a dental hygienist in high school, she knew the dental field was where she wanted to be.
Amy enjoys assisting people to alleviate their fear and anxiety of going to the dentist and helping them understand the importance of attending their routine checkups. She loves working with patients of all ages, meeting new people, building rapport and cultivating meaningful relationships. She feels Mor Smiles is a great fit for her because the practice is committed to providing the very best patient experiences and she has so much fun working with her crazy team members.
In her spare time, she loves hiking at Blue Marsh Lake with her dog, Tucker, and spending time with her family. Her love for dogs has inspired her to one day achieve her Service Dog Certification. She believes that dogs are a great stress reliever for all of us, especially patients. In the summer, you’ll find Amy enjoying long weekend getaways to the beach spending every minute possible in the sand soaking up the sun.
Melissa, Registered Dental Hygienist
Melissa is one of our dedicated hygienists and provides thorough, compassionate care to all of our patients. She graduated from Dallastown Area High School in 2013 and then attended the Pennsylvania College of Technology in 2016 to acquire her Bachelor of Science degree in Dental Hygiene. Melissa’s childhood hygienist, who served as her mentor, was the reason she opted to pursue a career in dentistry. She enjoys caring for and educating her patients, so they understand the overall connection between oral and systemic health.
Melissa is proud to call Lititz home and enjoys the plethora of shops and restaurants available downtown and thoroughly enjoys the charm Lititz offers to its residents and visitors alike. In her spare time, she enjoys working out, attending concerts, taking beach trips and cheering for the E-A-G-L-E-S!
Emily, Registered Dental Hygienist
Emily was born and raised in Slatington, PA, which is in Lehigh County. She is a 2018 graduate of The Pennsylvania College of Technology where she earned her associate degree in dental hygiene. Emily also received a study abroad badge upon graduation and was able to travel to the Dominican Republic to provide much needed dental care to the residents there.
Emily loves being a dental hygienist because she enjoys meeting new people, educating her patients about proper oral hygiene, and supporting individuals who suffer from dental anxiety. She is very gentle and compassionate and is always able to help her patients relax while in the dental chair.
She and her fiancé, Andrew, just purchased a home in Manheim, and they are excited to put down roots in Lancaster County and raise a family as well. A good deal of her free time is currently dedicated to planning their wedding, which will take place in 2022!
Outside of work, Emily enjoys spending time with her family and friends. She loves being an aunt and spoils her nephews as much as possible. She is always up for shopping and especially enjoys visiting independent shops. Emily and Andrew love their fur baby, Bella and they cannot wait to add another kitty to their household, and hopefully a Corgi mix as well. She is a food junkie when it comes to french fries and ice cream and is always looking for new, fun spots to eat. Emily goes “fanatic” over the Phillies and also enjoys watching her Minnesota Vikings!
Carolyn, Registered Dental Hygienist
Carolyn has been a Dental Hygienist for 10 years and we are very excited to have her as part of our hygiene team. She completed her studies at Harrisburg Area Community College where she earned her Associate in Science degree in Dental Hygiene. We love her positive attitude and “can-do” mentality!
Her favorite aspect of dental hygiene is getting to know each patient’s specific needs and helping meet those individually. She enjoys making her patients feel special while providing high-quality dental care through gentle, yet thorough visits. She is devoted to maintaining beautiful smiles and believes that creating a healthy oral environment leads to overall better health.
Outside of work, Carolyn loves spending time with her husband, Kevin and their two children. She enjoys traveling, playing tennis, listening to live music, and spending time with her friends and family.
Kathy, Expanded Functions Dental Assistant
Kathy started her life long career in dentistry in 1993 and served as a certified dental assistant. She did take an opportunity to be a stay-at-home mom for several years and then returned to dentistry in 2013. She then pursued and obtained her Expanded Functions Dental Assisting license from the Lancaster County Career and Technology Center. Kathy chose the dental field because she is passionate about making a difference in patients’ lives, one smile at a time. She is compassionate and gentle and works to ensure that all patients have positive, comfortable experiences.
In her spare time, Kathy enjoys spending as much time as possible with her husband since they are now “empty nesters.” They love to go kayaking, to enjoy trying craft beers at local microbreweries and to go out for dinner on date nights. Their oldest child serves in the National Guard, their middle child is a senior at Cortland State University studying Business and their youngest is a freshman at Bloomsburg University.
Hannah, Expanded Functions Dental Assistant
Hannah was born and raised in Lititz and is a 2013 graduate of Warwick High School. After graduation, she pursued her Dental Assistant Accreditation at York Technical Institute (YTI) and returned to YTI to pursue and obtain her Expanded Functions Dental Assisting license in 2019.
Hannah brings a smile to work each and every day and is passionate about helping her patients achieve the greatest experience possible. She claims her interest in the dental field began while completing a middle school project on dentistry. She always enjoyed visiting the dentist as a child and leaving with a fresh, clean smile. Working at Mor Smiles has allowed her to meet new people and she enjoys working with the entire team. She is determined to help patients improve their smiles and overcome any dental anxieties they might have.
When not in the office, Hannah loves to spend as much time as possible with her husband, Colton. They enjoy hiking, exploring the outdoors and just being together. She’s also a huge country music enthusiast and attends concerts whenever she can. As long as she’s spending time with her family and friends, she’s smiling. Her ideal meal consists of pizza and ice cream and her favorite television show is Grey’s Anatomy.
Tischa, Expanded Functions Dental Assistant
Tischa is a 2013 graduate of Twin Valley High School—go RAIDERS! She then pursued and obtained her Expanded Functions Dental Assisting license in 2017 from Harcum College. Tischa decided to work in the dental field because she enjoys helping people restore their smiles and confidence. She has helped to transform not only smiles, but knows that she has helped transform lives. This gives Tischa the satisfaction of knowing that she is making a difference in the lives of others every single day.
Outside of the office, she enjoys spending as much time as she can with her boyfriend, Dylan, and her entire family. She loves putting her toes in the sand and surf whenever she can at the beach and is also a self-described “foodie.” Tischa appreciates the plethora of fabulous restaurants in Lancaster County and you will find her out and about most weekends sampling new dishes and libations.
Nicole, Certified Dental Assistant
Nicole (aka Nikki) grew up in Locust Gap, PA and attended Mount Carmel Area Jr/Sr High School. Mount Carmel is a borough in Northumberland County, located in the Coal Heritage Region of Central Pennsylvania’s Susquehanna River Valley. Fun fact…Mount Carmel was among the first towns in the country to have its streets lit by electricity. Thomas Edison placed one of his first generator plants there in 1883.
Nikki then attended York Technical Institute (YTI) in 2010 and received her certificate in Dental Assisting. She worked in pediatric dentistry for eight years and then decided to take a little break from the dental world. She was very excited to get back into dentistry and joined our practice in October of 2019. Nikki is passionate about learning as much as she can about general dentistry and helping our patients feel comfortable while visiting our practice. She works to create relationships with her patients and provides them with individualized care based on their specific needs.
Nikki also works in the restaurant industry and has been a server and bartender for the last twelve years. She was fortunate enough to meet her boyfriend at the restaurant where they currently work. Nikki enjoys providing the best dining experience to her guests and she is a huge “foodie”. In her free time, you will find her cooking and creating mouthwatering dishes in her own kitchen.
A quote that resonates with Nikki is, “It’s not what I have in my life, but who I have in my life that counts.” Family and friends mean everything to her and she loves spending quality time with them. She also enjoys discovering new restaurants in the area and searching out venues offering live music. She is a huge people person and absolutely loves to make people laugh.
Ashley, Registered Nurse
Ashley is a registered nurse with her BSN and certification in neuromodulators and dermal fillers from the American Academy of Facial Esthetics (AAFE). The AAFE is a multidisciplinary professional healthcare organization whose mission is teaching the best non-surgical and non-invasive facial injectable techniques to healthcare professionals worldwide.
Ashley graduated from Thomas Jefferson University’s School of Nursing and began her career working on a neurological intensive care unit at Hahnemann University Hospital in Philadelphia. After relocating to Lancaster County she continued to work as an RN at an ambulatory surgery center in the OR and post-anesthesia care unit.
Ashley realized many years ago the importance of good skincare and injectables/neuromodulators to prevent the signs of aging. Her goal as an injector is to enhance her patients’ natural beauty leaving them feeling refreshed and confident.
Ashley resides in Lititz with her husband, Sean, and three children (Mia, Charlotte, and Conor). In her free time, she enjoys spending time with her family, working out, cooking, wine education, traveling and checking out new restaurants. She is also a huge animal lover!